Shipping policy
Shipping Policy
At MiniMua, we’re as excited as your little ones when it comes to delivering happiness in a box! Our team ensures every product reaches you safely, swiftly, and with care.
Order Processing Time
All orders are processed within 1–3 business days (excluding Sundays and public holidays) after you receive your order confirmation. During high-demand periods, processing may take a little longer — but we promise, it’s worth the wait!
Shipping Time & Delivery
Once your order is dispatched, it typically takes:
Metro cities: 2–5 working days
Other locations in India: 3–7 working days
Remote/pin-restricted areas: 5–9 working days
You’ll receive a tracking link via SMS or WhatsApp as soon as your order is shipped.
Shipping Charges
We offer free shipping on all prepaid orders above ₹499.
For orders below that, a minimal standard shipping fee is applied at checkout.
Cash on Delivery (COD)
We currently do not offer COD. All orders must be prepaid via our secure payment gateways for a smooth delivery experience.
Delivery Partners
We work with trusted courier services across India to ensure timely and secure deliveries. In case of unforeseen delays due to weather, logistics, or other external factors, we’ll do our best to keep you informed and resolve any issues.
Incorrect or Incomplete Address
Please ensure your delivery address and contact details are accurate at the time of placing the order. MiniMua is not responsible for delays or non-delivery due to incorrect/incomplete information.
If a package is returned to us due to an incorrect address, we’ll contact you to reattempt delivery (re-shipping charges may apply).
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos/video evidence. We’ll investigate and send a replacement if necessary.
Contact Us
Need help with your order or shipment?
📞 +91 82530 73500
We’re always here to bring joy — from our lab to your little one’s hands!