Terms & conditions
Terms and Conditions
Welcome to MiniMua!
These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and/or placing an order, you accept these terms in full. If you do not agree with any part of these Terms and Conditions, please do not use our site.
1. General Information
MiniMua is a kids cosmetics brand based in India. All products are designed and sold with safety, care, and fun in mind. The website is operated with the intent to offer customers a seamless, trustworthy shopping experience.
2. Product Information
We strive to display our products as accurately as possible. However, the actual colors and packaging may vary slightly due to photography lighting and screen resolution. All product descriptions, pricing, and availability are subject to change without notice.
3. Pricing & Payments
All prices listed on our website are in INR (₹) and inclusive of applicable taxes unless mentioned otherwise. We reserve the right to revise prices at any time. During launch sales or promotional offers, discounted prices are clearly mentioned and valid only for a limited time.
We accept payments through secure and verified payment gateways. By completing a purchase, you authorize MiniMua to charge the selected payment method for the total amount.
4. Orders & Shipping
Once an order is placed, you will receive a confirmation email or message. Orders are typically processed within 1–3 business days. Shipping timelines and charges may vary depending on your location and the selected delivery option.
MiniMua is not responsible for delays caused by courier services, weather disruptions, or external factors beyond our control.
5. Returns & Replacements
Due to the nature of cosmetic products and hygiene standards, we do not accept returns once a product is opened or used. However, if your product is damaged, defective, or incorrect upon delivery, please contact us within 48 hours of receiving your order.
We will require photo/video evidence of the issue and may initiate a replacement or refund accordingly. The final decision will rest with MiniMua after due inspection.
6. Intellectual Property
All content on this website, including product names, descriptions, logos, packaging designs, images, and brand identity, is the exclusive property of MiniMua and is protected by applicable copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.
7. Privacy Policy
Your privacy matters to us. We collect limited personal information only for order fulfillment, customer support, and promotional communication (if opted in). We do not share or sell your data to third parties. For more details, please refer to our Privacy Policy page.
8. Limitations of Liability
MiniMua is not liable for any allergic reaction, irritation, or skin concerns arising from the use of our products, especially if used contrary to provided instructions or if the customer has known allergies. It is advised to conduct a patch test before full application.
We shall not be responsible for any indirect, incidental, or consequential damages arising out of your use of the website or products.
9. Age of Use
MiniMua products are specifically designed for children but are intended to be used under adult supervision. By purchasing from us, you confirm that you are either above 18 years of age or are using the platform with parental guidance.
10. Changes to Terms
MiniMua reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. The changes will be effective immediately upon posting. Continued use of the site following updates constitutes acceptance of those changes.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please reach out to us:
📞 +91 82530 73500
We’re here to make your experience smooth, safe, and joyful!